At Jamesons Info Solutions, customer satisfaction is our top priority. If you're not entirely satisfied with your purchase, we're here to help.

Eligibility for Returns:

• Timeframe: Items can be returned within 15 days from the date of purchase.
• Condition: To be eligible for a return, the item must be unused, in the same condition as when you received it, and in its original packaging.
• Non-returnable Items: Certain items, such as clearance items, are not eligible for returns.

Process for Returns:

1. Initiate a Return: Contact our customer service team at [email address] or [phone number] with your order number and details about the product you wish to return.
2. Shipping Instructions: Once your return is approved, we will provide you with shipping instructions. Please note that return shipping costs are the responsibility of the customer unless the return is due to our error (e.g., wrong or defective item).
3. Inspection and Approval: Once we receive the returned item, it will be inspected. We will notify you of the approval or rejection of your return.
4. Refunds: If your return is approved, a refund will be processed to your original method of payment within 5- 7 Business days.

Exchanges:

• We only replace items if they are defective or damaged. If you need to exchange an item, contact us at support@jamesonsinfosolutions.com.

Exceptions:

• Sale items are final and cannot be returned or exchanged.

Contact Us:

For any questions related to returns or exchanges, please reach out to our customer service team at customerservice@jamesonsinfosolutions.com or support@jamesonsinfosolutions.com. We're here to help!